Custom Estimated Delivery Jun 4 - Jun 17

SMALL PARCEL & DIRECT SHIP

Enjoy a smooth delivery experience for accessories and select ready-to-ship pieces. Most small parcels arrive by FedEx Ground and are delivered directly to your front door.

METHODS OF SHIPPING

• FedEx Ground: Primary carrier for standard small-parcel shipments.
• Freight Delivery: Used for larger items that exceed FedEx size or weight limits.
Special handling and oversize charges may apply based on the total value and dimensions of your order. Orders over $400 ship with a signature required for delivery.

STANDARD SHIPPING

• Accessories and select Direct Ship furniture ship via FedEx Ground.

• Packages are delivered to the front door. In-home placement, assembly, and packaging removal are not included.

FREE SHIPPING ELIGIBILITY

Free standard shipping applies to select qualifying orders. Eligibility is automatically calculated at checkout.

To qualify:

• Dimensional size (Length × Width × Height ÷ 139) is less than 12.43.
• Shipment weight is 15 lbs or less.
• Package circumference does not exceed 60 inches.
• Clearance and final sale items do not qualify.

• Oversized, heavy, or non-standard packages may be excluded.

STANDARD SHIPPING RATES (5-9 BUSINESS DAYS)

• Up to $50 → $11.00
• $50.01 to $100 → $16.50
• $100.01 to $250 → $29.00
• $250.01 to $500 → $39.00
• Over $500 → 10% of order total

ADDITIONAL DETAILS


Delivery is available within the lower 48 states. Shipping and delivery fees are non-refundable. For White Glove in-home delivery services, please review our White Glove Delivery policy.

WHITE GLOVE DELIVERY

WHITE GLOVE DELIVERY

Experience an effortless delivery from start to finish.Our professional White Glove team ensures your new piece arrives safely, is placed perfectly, and assembled with care, leaving your home pristine and ready to enjoy.

Special Delivery Requirements? Call Us: 877.779.4255

SCHEDULING & STORAGE

Once your order arrives at our local delivery hub, our White Glove team will contact you to schedule your in-home delivery.

• You will have 10 days to schedule your appointment, with complimentary storage of your items during that time.
• If delivery cannot be completed within the 10-day window, a $20 per day storage fee will apply.
• Deliveries may be postponed for up to 3 months from the initial contact. After that period, unreceived items will be disposed of and are non-refundable.

RESCHEDULING

If delivery has been dispatched and you request to reschedule, a $135 rescheduling fee will apply for a second service.

OUR COMMITMENT

Your order will be handled with precision and care from arrival to final placement. Every step is designed to provide a seamless experience worthy of the pieces you’ve chosen for your home.

$1,999.00

$1,999.00 each

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