Enjoy a smooth delivery experience for accessories and select ready-to-ship pieces. Most small parcels arrive by FedEx Ground and are delivered directly to your front door.
METHODS OF SHIPPING
FedEx Ground:Primary carrier for standard small-parcel shipments.
Freight Delivery:Used for larger items that exceed FedEx size or weight limits. Special handling and oversize charges may apply based on the total value and dimensions of your order. Orders over $400 ship with a signature required for delivery.
STANDARD SHIPPING
Accessories and select Direct Ship furniture ship via FedEx Ground.
Packages are delivered to the front door. In-home placement, assembly, and packaging removal are not included.
FREE SHIPPING ELIGIBILITY
Free standard shipping applies to select qualifying orders. Eligibility is automatically calculated at checkout.
To qualify:
Dimensional size (Length × Width × Height ÷ 139) is less than 12.43.
Shipment weight is 15 lbs or less.
Package circumference does not exceed 60 inches.
Clearance and final sale items do not qualify.
Oversized, heavy, or non-standard packages may be excluded.
STANDARD SHIPPING RATES (5-9 BUSINESS DAYS)
Up to $50 → $11.00
$50.01 to $100 → $16.50
$100.01 to $250 → $29.00
$250.01 to $500 → $39.00
Over $500 → 10% of order total
ADDITIONAL DETAILS
Delivery is available within the lower 48 states. Shipping and delivery fees are non-refundable. For White Glove in-home delivery services, please review our White Glove Delivery policy.
Customized products are made specifically for you and cannot be canceled, returned, exchanged, or refunded.
Our Customer Service team will contact you within 1 business day of purchase to confirm customization details.